SSM Health Cardinal Glennon Children’s Hospital believes that efficient, effective communication between health care providers and patient families leads to better health.
We're happy to offer MyChart, a program that provides secure access to your child’s health care information and secure online communication with your health care provider’s office when it's convenient for you. For your convenience, MyChart is available online and as a smartphone app.
MyChart is a free service offered to our patient families. To activate an account, parents must sign forms and receive an activation access code at an appointment.
Parents can use MyChart to:
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- View your child’s health summary
- Request appointments
- View test results
- Request prescription renewals
Who can use MyChart?
Parents are granted what is known as proxy access to their child’s chart until the child is 12 years old. When a child turns 12, a parent’s proxy access to the child’s MyChart is disabled. Many parents have asked why MyChart is not available for their child aged 12 to 18. SSM Health Cardinal Glennon would certainly choose to offer this convenient service to patients of all ages, but cannot due to federal and state laws concerning access of health care information.
Patients must be of legal age (18) to sign the consent form necessary to receive access to their own record through MyChart. From age 12 to 18, proxy access for the parent must be turned off because of legal privacy concerns. Privacy laws allow children to seek necessary medical care for health issues they have not yet discussed with their parents. Many states specifically authorize minors to consent to contraceptive services, testing and treatment for HIV and other sexually transmitted diseases, prenatal care and delivery services, treatment for alcohol and drug abuse and outpatient mental health care.
Parents can still access their child’s medical records at any age through our Health Information Management Department. Learn how to obtain your child's medical records.
More information and Frequently Asked Questions