In Public Relations and Marketing our focus is always on our patients and families.
As liaisons between the hospital and the public media, we strive to ensure that each family's privacy and confidentiality is respected and maintained.
We serve families in part by following guidelines from the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
Learn more about HIPAA
To reach our office, please call 314-577-5615.
For media-related calls after business hours or on weekends, please page 314-294-8125.
At SSM Health Cardinal Glennon, we publicize over 500 news stories each year, sharing the heroic and often miraculous success stories of our patients and their families overcoming medical odds.
If a member of the media contacts us about the condition of a patient, we disclose information only after the patient's family agrees and signs a written consent form. Even if a patient or family member gives a reporter information, we cannot disclose any information unless given permission to do so by the patient or his/her legal guardian.
Due to increased security, health considerations and patient privacy, members of the media must be escorted by a member of the Public Relations staff or other administrative personnel when in the hospital.