See our Frequently Asked Questions to find answers to common questions.
If you have questions or need assistance, please call the Business Office at 855-989-6789 (toll-free) or 314-989-6789 Monday through Friday from 8 a.m. to 5 p.m.
SSM Health makes every effort to notify every patient of their “out-of-pocket” expenses early in their treatment process for several reasons:
You have a right to know your financial obligation before you receive treatment.
Our early notification policy provides our patients who have little or no income the opportunity to jump-start the application process for federal, state and local financial assistance.
We hope it provides some peace-of-mind in knowing your financial responsibilities have been met.
NOW AVAILABLE! SSM Health is offering personalized price estimates to help you make a more informed decision about your care. Learn more.
Click here for a list of insurance providers accepted at SSM Health Cardinal Glennon.
Financial assistance is available for eligible families.
Click here for information about facility fees at SSM Health Cardinal Glennon.
How I can pay my bill
For your convenience, you can now pay your SSM Health Cardinal Glennon bill online. This service allows you to pay your bills quickly and securely. Click here to pay ONLY your SSM Health Cardinal Glennon Children's Hospital medical bill. Bills from other SSM facilities and Saint Louis University may not be paid online at this time.
Payments made by mail will be posted 7-10 business days after they are mailed.
Send your check, money order, or credit card information to:
SSM Health Cardinal Glennon
P.O. Box 776236
Chicago, IL 60677-2007
To pay by telephone, please call 314-989-6789 or 855-989-6789. We have an automated bill pay system for after-hours callers. Payments made over the phone using our automated bill pay system will be posted within 48 hours. Payments made over the phone during business hours will be posted the next day.
To pay in person, please visit the cashier on the ground floor. Click here to see a campus map.
Your account number
Need help finding your account number? Click here for an example.