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Makenna and Jordan, age 5

Dear Cardinal Glennon,

I wanted to take a minute, after returning home from our long weekend in St. Louis, to tell you how impressed I was with your facilities.

I surprised my husband (a huge Cardinals fan) with tickets to the Cubs/Cards series on his birthday, May 2.  We decided to make it a long weekend and see some of the sights in your great city.  We went to the game Friday night and went back to the hotel discussing all the things we would be seeing the next day. 

Saturday morning, my 5-year-old twins, Jordan and Makenna, woke up very ill.  I found St. Joseph’s Hospital on Couch Avenue was closest to our hotel and took them there right away.  Jordan needed some medication and breathing treatments and would be OK, but Makenna was vomiting and could not keep medication down.

We were told she needed to stay in the hospital and would be transported to Cardinal Glennon by ambulance.  I was terrified. Here we are in a strange city and my premature twins are ill and can not see the pediatrician that had taken care of them since the day they were born.  I had never heard of Cardinal Glennon and did not know what to expect, I just wanted to throw her in the car and drive the six hours back home.  Coming to my senses, I knew I could not do that and I would have to trust that she would get good care. 

Pulling up to Cardinal Glennon was comforting.  We are from Des Moines, Iowa, and do not have hospitals for children of that caliber.  I knew she would be in good hands.

We spent the second day of our mini-vacation at your hospital, and everyone who had a hand in my daughter’s care should be commended.  Not only did they take such excellent care of my daughter, that after being released she wanted to go back, but they took care of my whole family.  They knew we had come down to St. Louis to have a little vacation and made us very comfortable during her stay.

Please make sure that Makenna's primary nurse is recognized for everything she did for us.  She truly is a classic example of a nurse: caring, sensitive, compassionate and loving. “Miss Claire” on 2 South deserves a big round of applause for making what could have been a ruined mini-vacation just a little detour. 

I will HIGHLY recommend your hospital to anyone, family, friend or stranger.    You do wonderful work there, and I am so glad that when my family was in need we were in your neighborhood.

Thank you Cardinal Glennon, Miss Claire and all the doctors and nurses who helped us.
 
Sincerely,
The family of Makenna Graves


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